Senior Network Administrator

Think Smart Ltd. is a rapidly growing company that has a broad portfolio of IT products, services and solutions that help customers build and enhance the efficiency, productivity, security and reliability of their IT infrastructure. Due to expansion of our team, we are looking to recruit a positive, responsible and proactive individual for the position of – Senior Network Administrator

What will be your duties?

  • Received and respond on escalated tickets
  • Communicate using phone, email, and in-person, providing technical support for our clients either remotely or in person
  • Architect, plan and lead the implementation of IT Network systems, software and hardware
  • Lead/participate in IT network assessments and incident investigations, recommends appropriate mitigations, and develops IT networking roadmaps and usage policies.
  • Reproduce, diagnose, and resolve network operational problems encountered by clients
  • Where required, provide advice and training to clients and network administrators
  • Accurately log the support provided and time taken in the service desk software
  • Ability to travel to client sites to provide technical support or hardware installations
  • Document solutions to the technical problems experienced in our internal knowledge base
  • Work with team members to maintain our client’s documentation

What do you need to have?

  • Degree in Computer Systems and Technologies or related area
  • A minimum of 5 years of professional experience in the field of IT with a primary focus on network technologies in the last 3 years
  • Recent Network-related certifications, such as CCNP, or equivalent experience with the commitment to gain a Network Professional certificate within 6 months
  • Strong experience with firewalls, preferably with Palo Alto, Check Point, and FortiGate
  • Excellent working knowledge of design, implementation, and management of the networking technologies, including switching, routing, firewalls, Wi-Fi, network access control, and virtual networking
  • Excellent working knowledge of design, implementation, and configuration of VLANs, Subnets, dynamic routing, VPNs, DHCP, DNS
  • Demonstrated experience managing large scale, mission critical enterprise networks
  • Demonstrated experience with network switching and routing platforms a must
  • Knowledge with WAN technologies, such as SD-WAN is a strong asset
  • Experience with Microsoft networking environment and troubleshooting operations
  • Excellent verbal and written communications in Bulgarian and English
  • Excellent customer service skills

What do we offer?

If our offer is of interest to you and you meet our requirements, please send your CV.

Candidates approved on the documents will be invited for an interview.

  • Permanent employment contract with 6 months’ probation period and full salary insurance included
  • Attractive salary and bonus for results
  • Full time
  • Work in a professional, friendly and dynamic working environment
  • Company clothing to meet the requirements of the position
  • Supplementary health insurance
  • Food vouchers
plas

Why Choose Us

ThinkSmart_logo-bulb-white

Because we are a fast-growing

company with opportunities to work with technology of an innovative nature and participate in dynamic and interesting projects

Because we are the epitome of stability

and reliability in the face of our customers, providing the protection they need

Because we never stop providing

development opportunities, encouraging and motivating our team.

© 2025 ThinkSmart.bg | Developed by We Work With You